A lender-branded front door
Borrowers start a chat under your name, domain, programs, and support identity. Voice intake is available in controlled rollout.
Antal qualifies the opportunity, opens the application, builds the document file, prepares underwriting review, and works across approved systems while your team keeps every consequential decision.
Living loan file
2046 Maple Ave · Loan #10482
Borrower conversation
Application opened
Document collection
12 of 14 checked
Underwriting preparation
Waiting on 2 files
Credit decision
Assigned to lending team
Borrower to complete file
Messages, application fields, documents, replacements, checks, and staff actions keep moving together instead of becoming separate inbox projects.
Borrowers start a chat under your name, domain, programs, and support identity. Voice intake is available in controlled rollout.
The agent captures borrower, entity, property, and loan information without making the borrower restart in another channel.
Uploads and email attachments are matched to the loan. If a match is not safe, Antal leaves it for your team instead of guessing.
Antal identifies the document, extracts relevant facts, checks usability, and asks for a missing or replacement item when needed.
The underwriting agent reviews the application, property data, documents, and available workflow requirements, then surfaces gaps and conflicts.
A person can enter the same conversation and file, correct information, finish a step manually, or decide what happens next.
Agent workspace · controlled rollout
Connected agents can prepare work across the tools and websites your team already uses. Permissions, rollout availability, and approval gates are set during implementation.
Antal agent team
Four specialists · switch the active workflow
Pipeline follow-up agent
Finds stalled loans and prepares the next follow-up.
CRM trigger
No borrower or broker activity for 48 hours
Find stalled loans
9 records have no activity in 48 hours
Choose the next action
Borrower, broker, processor, or exception owner
Prepare follow-up
Draft messages and place calls on the calendar
Route exceptions
Two loans need a person before outreach
Let approved workflows read or update your CRM, calendar, spreadsheets, Drive, email, Slack, and Teams.
Demonstrate the steps on lender, note-buyer, servicing, or other partner websites. Browser and cloud-computer execution are in controlled rollout.
Prepare a package now, update a pipeline on a schedule, or replay an approved skill for one selected loan file.
Company, borrower, and loan-specific instructions remain inspectable. New or changed skills wait for your team to approve them.
A person finds a loan in Antal, opens a lender portal, and completes the work manually while the agent observes the screen, mouse, keyboard, and narration. Antal turns the recording into a reviewable skill. Once approved, the skill can be replayed from another loan file in the agent's own computer.
Perform the workflow normally and explain the decisions you make. Sensitive values are redacted before upload.
Screen
Entire screen
Microphone
MacBook mic
Inputs
Mouse + keys
REC 00:00
Narration on
Click Start recording
“I am going to show Antal how I stage a complete underwriting package.”
Human demonstration
Recorded input stream
Steps being learned
6 stepsPortal permission
Save draft only
Decision rights
None
Agents prepare the work
People retain authority
We will map the borrower experience, document flow, staff handoffs, existing systems, and human controls around your operation.